Parental Wifi Issues

See... my parental units are technologically challenged. I've gotten international calls asking for help. The best thing is that I'm not really technologically savvy myself - I'm just not as scared. So, my parents moved quite awhile ago - they got a new router when they did. They lost the password. Completely understandable. It's written down somewhere - but they didn't tell the new one to me... Mr. Si was with them at the time... remembers them mentioning emailing it to me... they forgot to do that too. I had to reset the whole thing. I called the system Condo_Coolies... Hehehe... then I set an absolutely awesome song as their password. Wrote it down everywhere... also logged it into every tech system in the house :) I should think of another tech prank... an unfixable one. I've already embarrassed the wifi name today. Plus in the past I've changed ringtones on their cell phones, customized their ring in florida, took random pictures that come up when regular people call, re-named their channel guides, and maybe some more random things too :P This way I get paid for my tech support by my own laughter... it works.